See the Transformation

"CAC increased 23% this quarter from $45 to $55.35 due to rising Meta and Google ad costs. However, customer LTV also inc..."

"Despite 23% higher acquisition costs, our customer economics improved: LTV/CAC ratio remains healthy..."

"The new dashboard feature launched 6 weeks ago has 34% adoption among active users. Average session time increased 12% f..."

"New dashboard drives measurable customer satisfaction improvement: 37% higher NPS among adopters. Ad..."

"Q3 revenue was $4.2M, up 18% YoY. Enterprise segment grew 45% ($1.8M) while SMB declined 8% ($1.4M). Mid-market was flat..."

"Revenue growth healthy at 18% YoY, but mix shifting: Enterprise now 43% of revenue (up from 31%). Th..."

"CAC increased 23% this quarter from $45 to $55.35 due to rising Meta and Google ad costs. However, customer LTV also inc..."

"CAC rose $10.35 per customer (+23%), but LTV gains (+$24) offset this. Net unit economics improved b..."

"Cloud costs increased 34% to $127K/month. We migrated 23 services to containers, implemented auto-scaling on 15 instance..."

"Cloud costs up 34% to $127K/month, but cost-per-transaction down 22% ($0.012 to $0.0094). Revenue gr..."

"Q3 ARR grew to $48M with 145 new enterprise deals. Contract length averaged 18 months. Upsell revenue was $3.2M from exi..."

"ARR quality improving: 72% of Q3 growth from expansion revenue (vs 58% last year). Net dollar retent..."

"We launched 4 new features this quarter including AI-powered analytics, custom dashboards, API v2, and mobile app improv..."

"Competitive position strengthening: win rate improved to 66% (from 54% last quarter) despite competi..."

"Customer concentration: Top 10 customers represent 34% of revenue. Largest customer is 8% of ARR. We had 2 security inci..."

"Risk profile stable with one area of attention: Customer concentration (top 10 at 34%) above 25% thr..."

"We invested $2.4M in the European expansion. Hired 12 people in London and Dublin. Generated $340K in revenue so far. Pi..."

"Europe investment tracking to plan: 6-month revenue at $340K vs $300K target. Pipeline coverage at 5..."

"CAC increased 23% this quarter from $45 to $55.35 due to rising Meta and Google ad costs. However, customer LTV also inc..."

"Our retention improvements are working—15% LTV increase offsets rising ad costs. Focus areas: (1) Co..."

"The new dashboard feature launched 6 weeks ago has 34% adoption among active users. Average session time increased 12% f..."

"Dashboard adoption at 34% in 6 weeks, driving +12% session time and +14 NPS points. Non-adopter fric..."

"Sprint velocity was 42 points, down from 48 last sprint. We completed 8 stories and carried over 3. Bug count increased ..."

"Delivered 87% of sprint goal despite 25% reduced capacity. 3 carried stories are blocked on external..."

"Pipeline stands at $12.4M across 87 opportunities. Average deal size is $142K. Win rate is 28%. Sales cycle averages 67 ..."

"Q4 pipeline coverage at 3.1x ($12.4M vs $4M target). Weighted pipeline: $4.8M at current 28% win rat..."

"Headcount grew to 156, up 23%. We hired 29 people and had 8 departures. Engineering turnover was 14%, sales was 18%. Emp..."

"Talent position strong: voluntary turnover at 11% (industry avg: 15%). eNPS improved to 42 (from 35)..."

"Ticket volume was 2,340, up 12%. Average first response time was 4.2 hours. Resolution time averaged 18 hours. CSAT was ..."

"Support scaling well: ticket volume up 12% but per-agent load flat (better hiring). CSAT stable at 4..."